Do you ship overseas?

Although we don't yet offer international shipping as a standard option when checking out, we'd be happy to make custom arrangements to ship your order to an overseas address - please contact us with your specific requirement so we can give you a cost estimate.

How long will it take to get my order?

It depends on where you are and whether the item you purchased has a production lead time. We require a handling time of 2-3 days to get your items ready to be delivered. Please also allow for up to 5 days for delivery from date of dispatch if the product is in stock; most deliveries to main centres within 1-2 days dependant on the size of your product and courier company. By default we dispatch orders when all products in a particular order are ready for dispatch (i.e. when those with lead times are also ready). On request and for a partial fulfilment surcharge we gladly ship your order in separate parts should not all items be ready for dispatch at the same time.

Please keep in mind that we work with some suppliers who have production lead times or where products are made to order, and we don't keep stock of products at this time - where a product has a lead time this will be clearly indicated on the product page. We will keep you regularly informed about your order progress and expected shipping date via email.

Which courier will delivery my order?

We use two couriers to deliver orders throughout South Africa; The Courier Guy and MDS Collivery. The courier chosen to deliver your order largely depends on where you are located and what the volumetric weight of your order is.


Can I return my product?

Yes, we offer returns in certain conditions, please refer to our Returns Policy


Do you have retail stores?

No, we don't have any retail locations yet. But don't stress, we delivery throughout South Africa.

Where can I fit my products, bought from JimSA?

JimSA strongly recommends all products are fitted by a Qualified, Insured & Highly Experienced 4x4 Workshop.

Please feel free to contact us to help you find a fitment centre, recommended by the manufacturer, near you.

Have other questions?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.